Who We Are
Privacy Policy
This Privacy Policy describes how Artwistic (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you visit our website https://artwistic.in, make a purchase, or interact with us (collectively, the “Services”).
By using our Services, you agree to the collection and use of your information as described in this Privacy Policy.
Who We Are
Our website address is: https://artwistic.in.
Artwistic is an online jewellery store offering fashion and fine jewellery pieces across India.
Comments
When visitors leave comments on our website, we collect the information provided in the comments form, along with the visitor’s IP address and browser details to help detect spam and maintain security.
If you use services like Gravatar, an anonymized version (hash) of your email address may be shared with them. Once approved, your profile image (if available) will be visible publicly with your comment.
Media
If you upload images to our website (such as in reviews), we recommend avoiding images with embedded location data (EXIF GPS), as others may extract this information.
Cookies
We use cookies to improve your browsing experience.
If you leave a comment, you may choose to save your details in cookies for convenience. These may last for up to one year.
Temporary cookies may be used to check browser compatibility and manage login sessions. These do not store personal data.
Login and display preference cookies may remain active for a limited period unless cleared.
Embedded Content from Other Websites
Some pages may include embedded content (such as videos or social media posts). These behave as if you visited the third-party website directly, and such platforms may collect data, use cookies, and track your interactions.
How We Use Your Data
We use your information for the following purposes:
- Processing and delivering your orders
- Sharing order updates, tracking details, and customer support communication
- Improving our website, products, and user experience
- Sending promotional updates via email, SMS, or WhatsApp (only with your consent)
- Preventing fraudulent transactions and ensuring platform security
We may contact you via call, SMS, email, or WhatsApp regarding your order, delivery, or support queries.
Sharing of Information
We do not sell your personal data.
However, we may share your information with:
- Payment gateway providers for secure transactions
- Logistics and delivery partners for order fulfillment
- Service providers assisting in website operations
These parties only use your data as required to perform their services.
We may also disclose information if required by law or legal authorities.
Payment Security
We use secure third-party payment gateways to process transactions. Your payment information is encrypted and handled in accordance with industry security standards. We do not store your card or banking details on our servers.
Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy.
Order-related data may be retained for accounting, legal, and operational requirements.
Comments and their metadata may be stored indefinitely to improve user experience.
Your Rights Over Your Data
If you have an account or have interacted with our website, you may:
- Request access to the personal data we hold about you
- Request correction or deletion of your data
Certain data may be retained where required for legal or security purposes.
Where Your Data Is Sent
Visitor comments may be checked through automated spam detection services.
Data Security
We follow reasonable security practices and procedures in accordance with applicable Indian laws, including the Information Technology Act, 2000, to protect your personal data.
Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on this page.
Grievance Officer & Contact Information
For any questions, concerns, or complaints regarding this Privacy Policy or your personal data, you may contact us at:
Email: artwistic02@gmail.com